Privacy Policy

MW DigiMedia Ltd is committed to protecting your privacy and we treat your privacy seriously.
This privacy policy explains how we use and share your personal information which is collected about you, and how you can exercise your rights in relation to your personal information.
MW DigiMedia Ltd is registered with the Information Commissioners Office.

Who Are We?
MW DigiMedia Ltd provides innovative and effective solutions for advertising, exhibiting, design and communication as well as 2D CAD processes.
Please visit mwdigimedia.com for more information regarding the company.

Application of this Policy
This policy applies to personal information collected by MW DigiMedia Ltd, it does not extend to the collection of personal information by organisations outside MW DigiMedia Ltd, including third parties, individuals or via other websites which can be accessed through links on our website. Where third parties collect your personal information their own privacy policies and statements will apply.

What is Personal Information?
The meaning of personal information for the purposes of this policy relates to information which can identify you as an individual or is capable of doing so. Information which MW DigiMedia Ltd will collect will be information that is used for the purposes of processing your enquiry.
General, statistical or anonymous information is not classed as personal information.

What information do we collect about you? 
We collect information about you when you register with us or make an enquiry about our products or services. You may provide us with personal information when communicating with MW DigiMedia Ltd to complete an enquiry form, submit your interest in a product or service, sign up for additional products and services or if you contact us with a query or complaint.
MW DigiMedia Ltd may collect information when you order a product or service and you give us personal information such as your name, email address, address, telephone number, credit or debit card number, relevant bank details or other relevant information. When you provide us with details of credit, debit or bank account details in order to make payments to us, any such information will only be used for the specific purpose for which it is provided.

We will collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. MW DigiMedia Ltd will collect information about your preferences and by analysis of customer traffic. Website usage information is collected using cookies.
How will we use the information about you? 
We collect information about you to process your enquiry and, if you agree, to email you about further products and services we think may be of interest to you.

We use your information for the following purposes: 

  • To communicate with you and respond to your requests;
  • To process payments;
  • To recover any unpaid sums due to us;
  • To prevent and detect criminal activity, fraud and misuse of or damage;
  • To invite you to participate in our consumer satisfaction surveys or research groups;
  • Where we have your consent to do so, to contact you about other products and services that we think may be of interest to you;

We use statistical data about our sales, customers and traffic patterns and provide these to third parties, however these statistics will not include any information which could personally identify you. We may collect traffic data related to your use of and access to our services. If you agree, we shall pass on your personal information to our Marketing team so that they may offer you additional products and services.
MW DigiMedia Ltd collects information from its website which is not anonymous, we use this information along with your preferences to tailor the content, services, products and offers made to you. MW DigiMedia Ltd will not share your information for marketing purposes with companies outside of the business.
In processing your request for products or services, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Marketing 
We would like to send you information about products and services of ours which may be of interest to you.
If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction 
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information which you think is inaccurate.

Information Retention 
The periods for which we keep your information will vary according to the purpose for which we use the information.
Unless there is a specific legal requirement to keep your information, we will not keep it for longer than necessary for the purposes for which the data was collected or for which it is to be further processed. We have an internal data retention policy that details the duration for which we keep certain categories of data.

Disclosure of Information 
We may share your personal information with third parties in the following ways:

  • Where we have a legal or regulatory obligation to do so;
  • Where we use third party suppliers to provide products and services to us (for example, our IT providers) and they need access to your personal information in order to deliver that product or service;
  • Where it is necessary to do so to protect or defend our legal rights or the legal rights of others;
  • If we sell our business we will transfer information relating to customers to the new owner;
  • If you have agreed that we may do so, we will share your personal information with identified third parties so that they can contact you with details of their products and services.

We may also provide accumulated statistics about our sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.

How we protect your information 
When you review your account information or order services or products online, MW DigiMedia Ltd offers the use of a secure server.
The secure server software encrypts the information that you input before it is transmitted to us. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access and to comply with statutory data protection requirements.
MW DigiMedia Ltd therefore may sometimes ask you for proof of identity before disclosing any personal information to you.

Cookies 
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. It is a piece of information that is stored on your computer's hard drive by your web browser, or stored as a temporary object in your web browser for the time of that connection.
This information is used to track visitor use of the website and to compile statistical reports on website activity. During the online enquiry process we allocate cookies during the purchase process for our products and services. These cookies will hold information collected during your enquiry and will allow us to recognise you as a web visitor and provide you with the product or services you require. The type of cookie that we use is known as a 'session-based' cookie and is allocated to your computer only for the duration of your visit to our website. The second type of cookie is known as a 'persistent' cookie. These cookies will remain on your computer for a period of time set for each cookie.
For further information visit www.aboutcookies.orgor www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites 
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy 
We keep our privacy policy under regular review and if we change the way in which we use or share your personal information we will update this Policy. MW DigiMedia Ltd will notify you of any significant changes and where necessary we will obtain your consent before using your personal information for the new purpose.
How to contact us 
Please contact us if you have any questions about our privacy policy or information we hold about you: 

If you are unhappy about the way in which we have used your personal information, please let us know by contacting us using the above details and we will try to resolve your complaint. If we are unable to resolve your complaint to your satisfaction you may lodge a complaint with the Information Commissioner's Office.


PRIVACY STATEMENT


MW DigiMedia Ltd Ltd (“MW DigiMedia Ltd”) takes your data privacy seriously and has in place the following privacy statements in order to clearly set out how MW DigiMedia Ltd collects and utilises the information you provide to us.
When you fill in a form on our website, complete an enquiry for products or services, send us an email or give us a call, we gather your data to make sure we’re giving you the best possible experience.
Our privacy statements tell you why we collect information, what we do with, how we store it and who we may share your data with.
We collect different sets of data at different stages of our relationship with you and that means that we have a privacy statement for each stage.
Please take the time to read our privacy statement to ensure you understand how information about you will be used.

Privacy Statement – Enquiring, development and purchasing

Purpose of our privacy statement
Under the Data Protection Act 1998 and the General Data Protection Regulation, we are required to explain to you why we are asking for this information about you, how we intend to use the information you provide and whether we will share this with anyone else.

Who are we?
MW DigiMedia Ltd provides innovative and effective solutions for advertising, exhibiting, design and communication as well as 2D CAD processes. MW DigiMedia Ltd is a registered business.

Data Protection Officer
Our Data Protection Officer is responsible for overseeing what we do with your information and monitoring our compliance in line with the data protection regulations.
If you have any concerns or questions about our use of your personal data, you can contact our Data Protection Officer by emailing [email protected].

Why are we collecting your information?
The information that you provide to us during routine enquiry channels such as via our website, during a telephone call, during the purchase process or in person is required by MW DigiMedia Ltd in order for us to provide you with the requested service or product.
This information is specifically about you and without this information, we will not be able to provide you with a service or enter into a contract with you.

What information are we collecting?
The only information which we are collecting is the information which you provide to us via our website, on forms, in person or during any enquiry.
The information we collect may include, for example:

  • Name
  • Address
  • Email address
  • Further contact details

What we are going to do with your information?
The information you provide to us will be used for the following purposes:

  • It will be stored and used by us in accordance with this privacy statement and also in accordance with your rights under the Data Protection Act 1998 and the General Data Protection Regulation;
  • It will be collected and used by us fairly and openly for the purpose of providing our products and services to you and tailoring such products and services to your needs;
  • It will be used to improve the products and services you receive from us;
  • The information you have provided about yourself will enable us to ensure that we can provide you with the service requested and meet the terms of any future contract you may enter with us;
  • It will allow us to make contact with you in the most appropriate way as indicated by yourself;
  • If you have given explicit consent during your enquiry, purchase process and have chosen to be included in communication regarding any future products or services, we will use the data provided for this purpose.

By providing us with this information, you consent to our use of it for this purpose. Please note that not providing this information may result in MW DigiMedia Ltd declining to do business with individuals or company.

What is the legal basis for using your information?
In accordance with the data protection law and regulation, we need a "legal basis" for collecting and using information about you. There are a variety of different legal basis for processing personal data which are set out in the data protection laws.
The lawful basis on which we rely on in order to use the information which we collect about you, for the purposes set out in this notice will be:

  • Using your information in this way is necessary for us to provide you with information, ensure we can process your purchase and subsequently to enter into and perform a binding contract.
  • If you have given permission during the enquiry or purchase process and have chosen to be included in communication regarding any future purchase provision, we will use the data provided and we will do this under the legal basis of consent.
  • Using your information is necessary for us to comply with a legal obligation to which we are subject.

The lawful basis on which we rely in order to use your special categories of personal data which we collect about you, will be that you have provided your explicit consent to our use of the information – see section above.

Sharing your information

Other MW DigiMedia Ltd Brands
MW DigiMedia Ltd Ltd is made up of a number of related brands. We will share your information within MW DigiMedia Ltd Ltd in order to best provide the products and services to you in accordance with your enquiry and any future contract between us.
Your information will only be accessed internally within MW DigiMedia Ltd Ltd where it is necessary to do so in order to provide products and services to you in accordance with your enquiry and any future products and services. The obligations which are set out in this notice shall apply to all brands that make up MW DigiMedia Ltd Ltd to the same extent.

Contractors and sub-contractors
It may be necessary to share information about you with our contractors and sub-contractors in order to provide you with the products and services in accordance with your enquiry and any future contract between us.
We will only share information about you with the contractors and sub-contractors which is relevant and necessary to address your individual needs. The contractors and sub-contractors shall be contractually required to ensure that they adhere to the security requirements imposed by the Data Protection Act 1998 and / or the General Data Protection Regulation (as applicable).
Our contractors and sub-contractors will not share your information with any other parties and will only be able to use the information when completing work on our behalf.

Regulators and other legal obligations
We may also be required to share your information with our regulators who are permitted access to this information by law and with other organisations where we have a legal obligation to share the information with them.
Other organisations
We may from time to time share your information with other organisations, such as:

  • Partner organisations whom we have data sharing agreements with, for example, institutions of Study, Universities or Agencies acting on our behalf.
  • Our clients for statistical analysis, audit or debt collection purposes.
  • The police for the purpose of detection and prevention of crime;
  • To assist the management of our future products and services we may utilise debt recovery/deposit protection and credit reference agencies where applicable.

Transferring your information abroad
We may transfer the information you provide to us outside of the European Economic Area.

Security of your information
The information that you provide will be stored securely on our systems and any paper records you have completed will be shredded. MW DigiMedia Ltd has in place robust security measures and procedures which reflects the seriousness of how we approach the security of your information and the value we attached to this.
Only those members of staff who are deemed as relevant to requiring access to your information will have sight of the information you provide to us.

Can we use your information for any other purpose?
Only in limited circumstances may we use your information for a purpose other than those set out in this document. However, if we intend to do so, we will provide you with information relating to that purpose before going ahead and doing so.

Storing and deleting your information 
We will store the personal data which you provide to us for as long as you remain a service user.
Once you are no longer a service user, we will review the information we hold concerning you and determine whether there are any reasons why we need to continue holding that information.
If a customer is in arrears, it may be necessary to retain information about them in order to recover those arrears and the debt. There also may be regulatory and/or business best practice requirements which dictate the length of time the data is held. Once the identified purpose comes to an end, unless there is another identifiable purpose for which it is necessary to hold your information, this shall be deleted.
Your rights
In relation to the information which we hold about you, you are entitled to:

  • Ask us for access to the information;
  • Ask us to rectify the information where it is inaccurate or is incomplete;
  • Ask us to erase the information and take steps to ask others who we have shared your information with to also erase it;
  • Ask us to limit what we do with your information;
  • Object to our use of your information and ask us to stop that use;
  • Instruct us to provide you with the information we hold about you in a structured and commonly used format or transmit that information directly to another organisation (for example, if you want the information to be sent to another housing provider).

Our obligations to comply with the above rights are subject to certain exemptions.
Where we are using your information because you have provided your consent to that use, you are entitled to withdraw your consent at any time. The lawfulness of our use of your information before consent is withdrawn will not be affected.
To exercise any of the rights referred to above, you should contact our Data Protection Officer at [email protected]
You also have the right to complain to the Information Commissioner's Office (the "ICO") if you are not satisfied with the way we use your information. You can contact the ICO by writing to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. 

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